Wipro Freshers Recruitment 2024: Wipro is hiring fresher candidates for the position of Management Trainee at their Gurugram location. So, if you have completed your bachelor’s degree in any relevant field, then you should apply for this job position. The company will compensate candidates with a salary of up to ₹6 LPA for this job position. So, apply ASAP.
About Wipro
Wipro Limited, established in 1945, is an Indian multinational company offering IT services, consulting, and business process solutions. It has expanded to become a major player in the global IT industry, serving diverse sectors like healthcare, banking, telecom, and manufacturing with digital solutions and services.
Wipro Freshers Recruitment 2024
| Company Name | Wipro |
| Post Name | Management Trainee |
| Salary | ₹6 LPA |
| Qualification | Graduation |
| Branch | Any Relevant Field |
| Batch | 2024 And Before |
| Experience | Fresher/Experienced |
| Job Location | Gurugram |
| Last Date | ASAP |
Job Responsibilities:
- Field all incoming help requests from clients via telephone and/or emails in a courteous manner
- Document all pertinent end user identification information, including name, department, contact information, and nature of the problem or issue
- Update own availability in the RAVE system to ensure the productivity of the process
- Record, track, and document all queries received, problem-solving steps taken, and total successful and unsuccessful resolutions
- Follow standard processes and procedures to resolve all client queries
- Resolve client queries as per the SLA’s defined in the contract
- Access and maintain internal knowledge bases, resources, and frequently asked questions to aid in and provide effective problem resolution to clients
- Identify and learn appropriate product details to facilitate better client interaction and troubleshooting
- Document and analyze call logs to identify recurring trends and prevent future problems
- Maintain and update self-help documents for customers to speed up resolution time
- Identify red flags and escalate serious client issues to the Team Leader in cases of untimely resolution
- Ensure all product information and disclosures are given to clients before and after the call/email requests
- Avoid legal challenges by complying with service agreements
Skills Required:
- Strong analytical and problem-solving abilities
- Excellent communication and interpersonal skills
- Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word)
- Ability to work collaboratively in a team environment
- Effective time management and organizational skills
- Adaptability and willingness to learn
- Understanding of business processes and operations
- Leadership potential and ability to take initiative
- Attention to detail and accuracy
- Basic knowledge of industry trends and market dynamics
- Customer service orientation and ability to handle client interactions
- Project management skills and ability to manage multiple tasks simultaneously
Required Qualification:
- Any bachelor’s from relevant field can apply for this job position
GlobalLogic Hiring Freshers 2024: Apply Here
Selection Process:
The selection process for this job post may involve the following steps:
- Online application
- Resume screening
- Online aptitude test
- Group discussion or case study
- Technical interview
- HR interview
- Final interview with senior management
- Offer letter issuance
How do I apply for Wipro Recruitment 2024?
- To access the Wipro, click the provided link.
- If necessary, register or create an account.
- Fill out the application as completely as possible.
- After you’re done, click “Apply” or “Submit” to submit your application.
Apply Link: Click Here
FAQ
What is the salary for Management Trainee 2024 in India for Freshers?
The average salary of an Management Trainee as a fresher at Wipro is around ₹5 LPA
Are Freshers eligible to apply for this job position ?
Yes, Freshers can apply for this job position of at Wipro.
