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Oracle Fresher Careers 2024: Hiring For Cloud Support Engineer, Apply Now

Oracle Fresher Careers 2024: Oracle is hiring fresher candidates for the position of Cloud Support Engineer at their Bengaluru location. So, if you have completed your bachelor’s degree in computer science, information technology, or a related field and have preferred (or relevant) experience with any bachelor’s degree, then you should apply for this job position. The company will compensate candidates with a salary of up to ₹10 LPA for this job position. So, apply ASAP. 

About Oracle

Oracle careers open the door to global opportunities where work-life balance flourishes. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

Oracle Fresher Careers 2024

Company Name Oracle
Post Name Cloud Support Engineer
Salary up to ₹10 LPA
Qualification Graduation
Branch Any Relevant Field
Batch 2024 And Before
Experience Fresher/Experienced
Job Location Bengaluru
Last Date ASAP
Oracle Fresher Careers 2024
                Oracle Fresher Careers 2024

Job Responsibilities:   

  • Technical and Account related Assistance: Provide timely and accurate technical and account related assistance to customers using our cloud services through a chat-based communication channels. Address a wide range of inquiries, from basic usage questions to complex technical issues.
  • Fix: Investigate and diagnose technical issues reported by customers, following established protocols and guidelines in KM. Collaborate with customers, support and service teams to identify root causes and recommend effective solutions.
  • Customer Engagement: Foster positive relationships with customers by delivering exceptional customer service and support. Understand their needs, empathize with their challenges, and maintain a professional and courteous demeanour throughout interactions.
  • Knowledge Base: Contribute to the creation and maintenance of an up-to-date knowledge base. Document common issues, solutions, standard methodologies, and fix steps to assist customers and fellow team members !
  • Continuous Learning: Stay up-to-date with the latest developments in cloud technologies, product updates, and industry trends. Participate in training sessions to expand your technical knowledge and customer service skills.
  • Feedback Loop: Provide feedback to the service teams regarding customer problems, feature requests, and areas for improvement in our cloud services. Collaborate with multi-functional teams to enhance the user experience.
  • Metrics and Reporting: Maintain accurate records of customer interactions, including issues resolved, response times, and customer satisfaction ratings. Provide regular reports and insights to support team leads and management.

Skills Required:

  • Proficiency in cloud technologies, particularly Oracle Cloud Infrastructure (OCI)
  • Strong knowledge of operating systems (Linux, Windows) and networking fundamentals
  • Experience with virtualization and containerization technologies (e.g., Docker, Kubernetes)
  • Familiarity with scripting and automation (e.g., Python, PowerShell, Shell scripting)
  • Ability to troubleshoot complex technical issues and provide timely resolutions
  • Excellent communication skills for interacting with customers and internal teams
  • Knowledge of database systems (Oracle Database, MySQL, etc.) is advantageous
  • Understanding of security best practices in cloud environments
  • Capacity for learning new technologies and adapting to evolving cloud solutions
  • Certification in relevant technologies (e.g., Oracle Cloud certifications) is a plus

Required Qualification:

  • A bachelor’s degree in computer science, information technology, or a related field is preferred (or) relevant experience with any bachelor’s degree.
Wipro Freshers Recruitment 2024: Apply Here

Selection Process:

The selection process for this job post may involve the following steps:

  • Online application
  • Resume screening
  • Technical assessment
  • Technical interview
  • Behavioral interview
  • Final interview
  • Job offer

How do I apply for Oracle Recruitment 2024?

  • To access the Oracle, click the provided link.
  • If necessary, register or create an account.
  • Fill out the application as completely as possible.
  • After you’re done, click “Apply” or “Submit” to submit your application.


Apply Link: Click Here


What is the salary for Cloud Support Engineer 2024 in India for Freshers?
The average salary of an Cloud Support Engineer as a fresher at Wipro is around ₹5 LPA

Are Freshers eligible to apply for this job position ?
Yes, Freshers can apply for this job position of at Wipro. 

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