Standard Chartered Recruitment 2024: Standard Chartered is a British multinational bank that operates in all financial sectors. Standard Chartered is seeking candidates for the position of client care executive at their Chennai location. Well, Standard Chartered is giving a salary of up to ₹9 LPA for this job position and candidates who have completed their graduation in a related field like finance or sales can apply for this job position.
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About Standard Chartered
Standard Chartered is a British multinational bank that focuses on emerging markets. It works in over 60 countries and has a 160-year history. Individuals, organisations, and institutions can access a variety of financial services from the bank, including banking, lending, and investing opportunities. Standard Chartered is well-known for its emphasis on serving clients in Asia, Africa, and the Middle East, where it has a strong presence. The bank is headquartered in London, and its aim is to be the world’s top international bank, assisting customers and clients in achieving success.
Standard Chartered Recruitment 2024
| Company Name | Standard Chartered |
| Post Name | Client Care Executive |
| Salary | Up to ₹9 LPA |
| Qualification | Graduation |
| Branch | Any related field (Finance, Sales) |
| Batch | 2021/22/23 |
| Experience | Fresher |
| Job Location | Chennai |
| Last Date | ASAP |
Job Description:
To handle customer calls and concerns by constantly providing great service, responding to inquiries, requests, financial needs, and resolving difficulties, all while sticking to Standard Chartered Bank policy.
Job Responsibilities:
- Respond to customer calls quickly and effectively, ensuring end-to-end solutions.
- Enrol clients in value-added services and offer digital education.
- Clearly categorise call types and offer specific information.
- Show awareness of KYC and anti-money laundering policies.
- Handle inbound and outgoing calls.
- Meet established benchmarks and service standards.
- Identify and address financial issues during phone calls.
- Report any conflicts, escalations, or patterns to management.
- Ensure that sales pitches achieve targets without misselling.
- Follow up and track cases to ensure timely closure.
- Maintain tight customer data confidentiality.
- Maintain compliance with rules and regulations.
- Achieve the group-defined KPIs and KRIs.
- Follow up on overdue accounts to ensure prompt payments.
- Uphold Group’s brand and values.
- Fulfill assigned responsibilities per policies.
- Perform dual roles across functions.
Skills Required:
- Excellent English communication (both written and spoken).
- Basic computing capabilities.
- Strong service, sales, and collection orientation.
- In-depth understanding of bank products and a willingness to learn.
- Conflict resolution and problem-solving talents.
- Patient, nonconfrontational, and resilient.
- Positive, friendly, cheery, and respectful.
- Flexible enough to work over many days and time zones.
- Age limitation (if applicable).
Required Qualification:
- Graduate in any related discipline
- Fresher or 1-2 years experience in service/sales/collection, as per the job role.
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Selection Process:
- Application Submission
- Resume Screening
- Initial Interview
- Assessment/Test
- Further Interviews
- Final Interview
- Job Offer
How do I apply for Standard Chartered Recruitment 2024?
- Click the highlighted link to go to Standard Chartered’s job page.
- Register or create an account, if required.
- Make sure you fill out the application completely and properly.
- In order to complete and submit your application, click “Apply” or “Submit.”
Apply Link: Click Here
FAQ
What is the Client Care Executive salary at Standard Chartered ?
The average salary of a Client Care Executive at Standard Chartered is up to ₹9 LPA.
Who can apply for this Client Care Executive position at Standard Chartered?
Candidates who have an academic background in Finance, Sales or any related field can apply for this job position.
