Oracle Fresher Careers 2024: Oracle is hiring fresher candidates for the position of Cloud Support Engineer at their Bengaluru location. So, if you have completed your bachelor’s degree in computer science, information technology, or a related field and have preferred (or relevant) experience with any bachelor’s degree, then you should apply for this job position. The company will compensate candidates with a salary of up to ₹10 LPA for this job position. So, apply ASAP.
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Oracle Fresher Careers 2024
| Company Name | Oracle |
| Post Name | Cloud Support Engineer |
| Salary | up to ₹10 LPA |
| Qualification | Graduation |
| Branch | Any Relevant Field |
| Batch | 2024 And Before |
| Experience | Fresher/Experienced |
| Job Location | Bengaluru |
| Last Date | ASAP |
Job Responsibilities:
- Technical and Account related Assistance: Provide timely and accurate technical and account related assistance to customers using our cloud services through a chat-based communication channels. Address a wide range of inquiries, from basic usage questions to complex technical issues.
- Fix: Investigate and diagnose technical issues reported by customers, following established protocols and guidelines in KM. Collaborate with customers, support and service teams to identify root causes and recommend effective solutions.
- Customer Engagement: Foster positive relationships with customers by delivering exceptional customer service and support. Understand their needs, empathize with their challenges, and maintain a professional and courteous demeanour throughout interactions.
- Knowledge Base: Contribute to the creation and maintenance of an up-to-date knowledge base. Document common issues, solutions, standard methodologies, and fix steps to assist customers and fellow team members !
- Continuous Learning: Stay up-to-date with the latest developments in cloud technologies, product updates, and industry trends. Participate in training sessions to expand your technical knowledge and customer service skills.
- Feedback Loop: Provide feedback to the service teams regarding customer problems, feature requests, and areas for improvement in our cloud services. Collaborate with multi-functional teams to enhance the user experience.
- Metrics and Reporting: Maintain accurate records of customer interactions, including issues resolved, response times, and customer satisfaction ratings. Provide regular reports and insights to support team leads and management.
Skills Required:
- Proficiency in cloud technologies, particularly Oracle Cloud Infrastructure (OCI)
- Strong knowledge of operating systems (Linux, Windows) and networking fundamentals
- Experience with virtualization and containerization technologies (e.g., Docker, Kubernetes)
- Familiarity with scripting and automation (e.g., Python, PowerShell, Shell scripting)
- Ability to troubleshoot complex technical issues and provide timely resolutions
- Excellent communication skills for interacting with customers and internal teams
- Knowledge of database systems (Oracle Database, MySQL, etc.) is advantageous
- Understanding of security best practices in cloud environments
- Capacity for learning new technologies and adapting to evolving cloud solutions
- Certification in relevant technologies (e.g., Oracle Cloud certifications) is a plus
Required Qualification:
- A bachelor’s degree in computer science, information technology, or a related field is preferred (or) relevant experience with any bachelor’s degree.
Wipro Freshers Recruitment 2024: Apply Here
Selection Process:
The selection process for this job post may involve the following steps:
- Online application
- Resume screening
- Technical assessment
- Technical interview
- Behavioral interview
- Final interview
- Job offer
How do I apply for Oracle Recruitment 2024?
- To access the Oracle, click the provided link.
- If necessary, register or create an account.
- Fill out the application as completely as possible.
- After you’re done, click “Apply” or “Submit” to submit your application.
Apply Link: Click Here
FAQ
What is the salary for Cloud Support Engineer 2024 in India for Freshers?
The average salary of an Cloud Support Engineer as a fresher at Wipro is around ₹5 LPA
Are Freshers eligible to apply for this job position ?
Yes, Freshers can apply for this job position of at Wipro.
