Zoho Recruitment 2024: Zoho is an Indian software company that provides software solutions to businesses. Zoho is seeking candidates for the position of Technical Support Engineer at their multiple locations around India. Zoho is offering a salary of up to ₹6 LPA for this job position and candidates who have completed their graduation from any related field can apply for this job position.
About Zoho
Zoho Corporation is a multinational technology corporation based in India. It offers a suite of cloud-based business software tools such as customer relationship management (CRM), email, project management, accounting, and more. Zoho, founded in 1996 by Sridhar Vembu and Tony Thomas, is well-known for its economical and user-friendly software solutions, which serve to a wide spectrum of small and large businesses worldwide. The company emphasises a comprehensive set of connected applications for streamlining corporate processes.
Zoho Recruitment 2024
| Company Name | Zoho |
| Post Name | Technical Support Engineer |
| Salary | Up to ₹6 LPA |
| Qualification | Graduation |
| Branch | Any related field |
| Batch | 2021/22/23/24 |
| Experience | Fresher |
| Job Location | Chennai, Salem, Coimbatore, Tirunelveli, and Madurai |
| Last Date | ASAP |
Job Responsibilities:
- Provide voice help to international and domestic customers (inbound and outbound).
- Establish rapport through straightforward and confident communication.
- Prioritise client satisfaction and strive for first-time resolutions.
- Collaborate with the technical team to expedite issue resolution.
- Collaborate with the content team to identify help module gaps.
- Willingness to perform overnight shifts.
Skills Required:
- Excellent verbal and written communication skills.
- Outstanding ability to manage customer contacts.
- Prepared for 24/7 shifts.
- Excellent understanding of modern IT management.
- Experience with IT Service Management concepts.
- Exposure to Microsoft operating systems, including understanding of the Windows operating system and its applications.
- A basic comprehension of networking fundamentals.
Required Qualification:
- The candidate should have completed their graduation from any related stream.
Bosch Off Recruitment 2024: Apply Here
Selection Process:
- Resume Screening
- Communication Skills Assessment
- Customer Handling Evaluation
- Availability Check
- IT Management Understanding Test
- ITSM Concepts Assessment
- Technical Proficiency Test
- Networking Concepts Evaluation
- Final Interview
- Reference Check
- Offer
How do I apply for Zoho Recruitment 2024?
- To access Zoho’s job page, click the provided link.
- If necessary, sign up or create an account.
- Fill out the application entirely.
- To finish and transmit your application, click “Apply” or “Submit.”
Apply Link: Click Here
FAQ
What is the salary of a technical support engineer at Zoho?
The average salary of a technical support engineer at Zoho is up to ₹6 LPA.
Who can apply for this Technical Support Engineer position at Zoho?
Candidates who have completed their graduation from any related field can apply for this job position.
What are the job responsibilities of a technical support engineer at Zoho?
The work includes providing voice support to both domestic and foreign consumers, as well as managing incoming and outbound communications. The primary focus is on developing rapport through clear and confident communication, prioritising client satisfaction, and achieving first-time resolutions. Collaboration with the technical team is critical for resolving issues quickly, and collaborating with the content team helps discover and address holes in the assistance module. Furthermore, the job requires a willingness to work midnight shifts.
