Samsung Freshers Recruitment 2024: Samsung is a multinational technology firm renowned for its smartphones, televisions, appliances, and semiconductors. Samsung is looking for candidates for the position of IT Helpdesk Engineer at their Bangalore location. Samsung is offering a salary package of ₹6 LPA for this job position of IT Helpdesk Engineer and if you have completed your graduation or bachelors in IT, Computer Science or relevant field then you can apply for this job position.
About Samsung
Based in South Korea, Samsung is a multinational technology corporation well-known for its extensive selection of consumer electronics, which includes televisions, cellphones, and household appliances. In addition, it manufactures display panels, memory chips, and semiconductors. One of the biggest and most powerful corporations in the world, Samsung is renowned for its superior products, inventiveness, and market leadership across a range of industries.
Samsung Freshers Recruitment 2024
| Company Name | Samsung |
| Post Name | IT Helpdesk Engineer |
| Salary | Up to ₹6 LPA |
| Qualification | Graduation |
| Branch | CS, IT or relevant field |
| Batch | 2021/22/23 |
| Experience | Fresher |
| Job Location | Bangalore |
| Last Date | ASAP |
Job Responsibilities:
- Be the first point of contact for consumers who require technical assistance, whether via phone or email.
- Troubleshoot remotely using diagnostic procedures and queries.
- Choose the optimal option based on the client’s information.
- Guide consumers through the problem-solving process.
- Raising unsolved issues to higher support levels.
- Provide reliable information about IT products and services.
- Log occurrences, problems, and solutions.
- Inform customers with their status and information.
- Forward consumer feedback to the appropriate team.
- Propose improvements to procedures wherever possible.
Skills Required:
- Experience with customer service or help desk responsibilities.
- Experienced with office tools, databases, and technology.
- Can diagnose and resolve basic technical issues.
- Excellent English and communication abilities.
- Manages technical support calls.
- Sets up computers, networks, and software.
- manages user credentials and software upgrades.
- Troubleshooting network and hardware issues.
- Maintains hardware and software inventory.
- Makes server backups.
- Maintains records of issues and remedies.
Required Qualification:
- Bachelor’s degree in information technology, computer science, or a similar profession.
Emerson Freshers Recruitment 2024: Apply Here
Selection Process:
- Initial Screening
- Resume/CV Review
- Technical Assessment
- Behavioral Interview
- Technical Interview
- Reference Checks
- Final Decision
How do I apply for Samsung Freshers Recruitment 2024?
- Click the link to view Samsung’s employment page.
- If needed, register or create an account.
- Fill out the application entirely.
- To finish and submit your application, select “Apply” or “Submit.”
Apply Link: Click Here
FAQ
What is the salary of an IT helpdesk engineer at Samsung?
an IT Helpdesk Engineer at Samsung can earn up to ₹6 LPA.
Who can apply for this IT Helpdesk Engineer position at Samsung?
Candidate who have completed their graduation in CS, IT or Any related field can apply for this job position of IT Helpdesk Engineer at Samsung.
