Cognizant Off Campus Recruitment 2024: Cognizant is a global multinational software company that provides solutions to the businesses for their growth. Currently cognizant of campus recruitment 2024 is going on for the post of graduate training for service desk. This job position is for multiple locations of companies offices across India including Hyderabad, Bangalore, Kolkata and the company is offering around ₹2.52 LPA salary package for the job position. Any graduate candidate can apply for this job position as soon as possible. All the details regarding this cognizant off campus recruitment 2024 are given below in this article.
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About Cognizant
Cognizant is a global multinational software firm that provides business solutions for the businesses to grow. Company offers offers IT consulting, digital, technology, and outsourcing services to business world wide. Company also known for software development, data analytics, artificial intelligence, and business consulting services. The company has a significant presence worldwide and works with clients across various industries to address their technology and business needs.
Cognizant Off Campus Recruitment 2024
| Company Name | Cognizant |
| Post Name | Graduate Trainee for Service Desk |
| Salary | ₹2.52 LPA |
| Qualification | Graduation |
| Branch | Any Related Branch |
| Batch | 2021/22/23 |
| Experience | Fresher |
| Job Location | Hyderabad, Bangalore, Kolkata |
| Last Date | ASAP |
Cognizant Off Campus Recruitment 2024 Eligibility:
- Candidate most big graduated
- Candidate must have at least 50% in 10th, 12th or any undergraduate programme
- Candidate must be ready to work on various locations, shift timings, and technology
- Final on boarding will be done after a successful background verification of the candidate
- Candidate must have an bank card still loading does not use Hey Cortana
- First name and last name on the bank card should be updated and correct
Job Responsibilities:
- You will have to provide initial technical support to the end users
- Address and resolve IT-related issues and inquiries.
- For documentation purpose you will have to log and track all support tickets
- Troubleshoot hardware and software problems
- For time the resolution you will have to diagnose technical issue ASAP
- To resolve any complex issue you’ll have to self service options IT teams
- Maintain knowledge base articles and documentation.
- For problem solving efficiency you must enhance self service options
Role Expectations:
- Approach centred on the client for efficient engagement with worldwide users.
- Strong verbal and written communication abilities.
- Technical expertise is required to meet the expectations of clients.
- Working in shifts to meet different time zones.
- Working from the office is required for good teamwork.
Support available from Cognizant:
- The project will cover the night shift allowance.
- Cognizant delivers cabs that are both safe and comfortable.
- Top performers should be rewarded and recognised on time.
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Selection Process
- Screening of applications: Initial application screening to ensure individuals satisfy eligibility standards.
- Technical Knowledge Evaluation: Assessments or interviews are used to test candidates’ technical expertise.
- Evaluation of Communication Skills: Evaluation of candidates’ verbal and written communication skills.
- Interviews: Interviews to assess the candidate’s client-focused approach, adaptability for night shifts, and ability to work in varied teams.
- Verification of Documentation: Verification of critical papers, such as educational credentials and PAN card information.
- Simulation of Client Interaction: Simulated scenarios are used to evaluate how candidates conduct client relations and meet their needs.
- Assessment of Teamwork and Adaptability: Candidates’ capacity to work in shifts, adaptability, and teamwork are assessed.
- Review of Performance Appreciation: Past performance of candidates is taken into account, with top performers being recognised.
- Final Decision: Final selection is based on overall performance in the various phases of evaluation.
How to Apply for Cognizant Off Campus Recruitment 2024?
- Please apply using the link provided below.
- You will be taken to the official Cognizant website’s career page.
- You may be required to establish an account or finish the registration process on the official website.
- Fill out the application form with the necessary information after registering.
- Once you’ve finished filling out the form, click the “Submit” or “Apply” option.
Apply Link: Click Here
FAQ
Graduate Trainee for Service Desk Salary in India?
The average salary of Graduate Trainee for Service Desk at Cognizant is around ₹2.52 LPA
cognizant graduate trainee support desk job description?
Provide first technical support to end users, answering their IT issues and questions. Keep track of and monitor all support tickets, making sure to appropriately document them and handle concerns as soon as possible.
what is required qualification to apply for Graduate Trainee for Service Desk at Cognizant?
To apply for this graduate trainee for service desk at cognizant post candidate must be a graduate from any stream
