Amdocs Recruitment 2024: Amdocs is a multinational software and services company headquartered in Chesterfield, Missouri, USA. Amdocs is looking for candidates for the position of Associate Technical & Business Operations Analyst at their Gurgaon location. Amdocs will give a salary of ₹10 LPA for this job position and any candidate who has completed their graduation from any stream can apply for this job position mainly Freshers can also apply for this job in Amdocs Recruitment 2024.
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About Amdocs
Amdocs is a worldwide software and services corporation located in Chesterfield, Missouri, United States. It focuses on offering software and solutions to communications, media, and entertainment service providers. Amdocs is well-known for its tools and services that enable telecom firms to manage customer relationships, billing, revenue, and other operational aspects. The company is a key player in the telecommunications industry, providing solutions to improve customer experience, optimise operations, and promote innovation in the fast-changing digital landscape.
Amdocs Recruitment 2024
| Company Name | Amdocs |
| Post Name | Associate Technical and Business Operations Analyst |
| Salary | Up to ₹10 LPA |
| Qualification | Graduation |
| Branch | CS, IT or Any related field |
| Batch | 2021/22/23 |
| Experience | Fresher |
| Job Location | Gurgaon |
| Last Date | ASAP |
Job Responsibilities:
- Analyse and resolve service tickets while coordinating with teams.
- Ensure that the appropriate ticket information is present.
- Use the knowledge base for quick resolution.
- Manage ticket queues and follow up to ensure a timely resolution.
- Adhere to SLAs for issue resolution.
- Offer positive customer support.
- Update the checklists for quality assurance and progress monitoring.
- Work on varied shifts.
- Maintain clear communication and documentation.
- Validate and fix the system artefacts
- Run basic software operations and backups.
- Handle fallout, process payments, and other minor responsibilities.
- Perform health tests and monitor system performance.
Skills Required:
- Strong communication and prompt reaction to consumer inquiries.
- Analytical skills, as well as practical knowledge of Unix and SQL.
- Shift management is available around the clock.
- Adaptability to ambiguity, pressure, and flexible schedules.
- Understanding of business needs.
- Experience in production and application support.
Required Qualification:
- BCA, BSc, BBA, and MSc (Computer Application/Computer Science/IT) 2023. Passout (Full Time)
- Minimum of 60% in academics.
- There are no backlogs or pauses in schooling.
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Selection Process:
- Resume screening.
- Check academic requirements (60% minimum, no backlogs or breaks).
- A written or online test.
- Interviews.
- The final selection is based on overall performance.
How do I apply for Amdocs Recruitment 2024?
- Click the highlighted link to go to the Amdocs job page.
- Register or create an account, if required.
- Make sure you fill out the application completely and properly.
- In order to complete and submit your application, click “Apply” or “Submit.”
Apply Link: Click Here
FAQ
What is the Associate Technical & Business Operations Analyst salary at Amdocs?
The average salary of an Associate Technical and Business Operations Analyst at Amdocs is up to ₹10 LPA.
Who can apply for this Associate Technical & Business Operations Analyst position at Amdocs?
Candidates with an educational background in BCA, BSc, BBA, or MSc (Computer Application/Computer Science/IT) are eligible to apply for this job position, as long as they have a minimum of 60% in academics and no backlogs or pauses in their studies.
What are the best aspects of working at Amdocs?
You will be able to demonstrate your fine-tuned skills for resolving issues and assisting end-users, be a key member of a global, dynamic, and highly collaborative team with numerous opportunities for personal and professional development, and work in a multinational environment for the global market leader in your field.
